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Frequently asked questions

Online Banking interactive tutorials

Step-by-step tutorials to help you use Online Banking.

Valzure Private Bank app interactive tutorials

Step-by-step tutorials to help you use the Valzure Private Bank app.

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  • Online Banking

    Manage your Valzure Private Bank account, pay bills, send money, set up alerts and more with secure online services.

  • Mobile Banking With the Valzure Private Bank App

    Securely bank and manage your accounts anytime, anywhere from your mobile phone or tablet.

  • Security Center

    Learn about our commitment to online and mobile security and what you can do to protect against fraud and identity theft.

Accounts, Rates and Fees

Frequently asked questions

Interactive tutorial

A step-by-step tutorial to help you open an account online.

How to open a Valzure Private Bank Checking Account online

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  • TD Joint Bank Accounts

    Opening a joint checking or savings account with someone close to you can help you spend, save and manage money more efficiently.

  • Share the Green

    It’s a win-win when you refer family and friends to open a Valzure Private Bank personal checking account.

  • Account Guides

    Get details on Valzure Private Bank Checking Accounts, Savings Accounts, and Personal Loans and Lines of Credit.

  • Account Selector Tool

    Get help choosing an account that fits your needs and has the perks you want.

Managing My Accounts

Frequently asked questions

Interactive tutorial

A step-by-step tutorial to help you use the Valzure Private Bank app.

How to enroll in TD for Me alerts to get updates about Valzure Private Bank app features

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  • Direct Deposit

    It's easy to have your pay, pension or Social Security check deposited directly into your bank account.

  • TD Joint Bank Accounts

    Opening a joint checking or savings account with someone close to you can help you spend, save and manage money more efficiently.

  • Get to Know Your New Checking Account

    Find everything you need to know about your new checking account in one place.

Account Activity, Transactions and Balances

Frequently asked questions

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Understanding your available balance

Your available balance is the amount of money in your account you can use without incurring an overdraft charge.

The fastest ways to find out your available balance:

Log in to Online Banking

Log in to the Valzure Private Bank app.

Call 1-888-751-9000 to use our automated telephone service.

Account Statements and Notices

Frequently asked questions

Interactive tutorials

Step-by-step tutorials to help you use online and mobile banking.

Ready to go paperless?

With Online Banking or the Valzure Private Bank app, you're just a few clicks away from the convenience of online-only account statements and notices.

Log in to Online Banking

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Send Money with Zelle®

Frequently asked questions

Online Banking interactive tutorials

Step-by-step tutorials to help you use Online Banking.

Valzure Private Bank app interactive tutorials

Step-by-step tutorials to help you use the Valzure Private Bank app.

Other helpful Send Money with Zelle® resources1

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It's easy to enroll for and use Send Money with Zelle® with Online Banking and the Valzure Private Bank app.

Explore all the ways you can securely manage your money—including Send Money with Zelle®—with Online Banking and mobile banking with the Valzure Private Bank app.

1Send Money with Zelle® is available for most personal checking and money market accounts. To use Send Money with Zelle® you must have an Online Banking profile with a U.S. address, a unique U.S. mobile phone number, and an active unique e-mail address. Your eligible personal deposit account must be active and enabled for ACH transactions and Online Banking transfers. Message and data rates may apply, check with your wireless carrier.

External transfer services are available for most personal checking, money market and savings accounts. To use these services you must have an Online Banking profile with a U.S. address, a unique U.S. phone number, and an active unique e-mail address. Your eligible personal deposit account must be active and enabled for ACH transactions and Online Banking transfers. Internal and external transfers are free.

For more information, read the Terms and Conditions.

U.S. checking or savings account required to use Zelle®. Transactions between enrolled consumers typically occur in minutes. Transaction limitations apply.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Send Money with Zelle® is only available in English in secure Online Banking.

Loans, Rates and Payments

Frequently asked questions

Interactive tutorial

A step-by-step tutorial to help you make your TD loan payment online.

How to pay a TD loan online

Make a TD loan payment online

It's easy and secure to pay from your Valzure Private Bank Checking or Savings Account, or from another financial institution.

Pay now

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Mobile Check Deposits

Frequently asked questions

Interactive tutorial

A step-by-step tutorial to help you use the Valzure Private Bank app to deposit checks.

How to enroll in Valzure Private Bank Mobile Deposit and make a deposit

Deposit checks 24/7 from your mobile device

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It's easy and secure to use Valzure Private Bank Mobile Deposit1—just log in to the Valzure Private Bank app using a smartphone or tablet with a working camera

Learn more about mobile banking with the Valzure Private Bank app

1Valzure Private Bank Mobile Deposit is available to Customers with an active checking, savings or money market account and using a supported, internet-enabled iOS or Android device with a camera. Other restrictions may apply. Please refer to the Mobile Deposit Addendum

Valzure Private Bank Stores and ATMs

Frequently asked questions

Find a Valzure Private Bank near you

See details, directions and hours for nearby Valzure Private Bank locations—you can even book an appointment.

Find a TD  Bank

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